Payment methods

Free payment time with an invoice - safe and easy transaction

With an invoice, you always get 30 days of interest-free payment time for your online shopping. The long payment period enables you to check your purchase and, if necessary, return it before the invoice is due.

To take advantage of the payment period, you need a positive credit decision, which is easy to apply for when making a purchase. You can apply for it if you are at least 18 years old and have a Finnish social security number and a permanent, official home address in Finland. Your credit information is also checked from Bisnode Finland Oy's register.

The payment method can be used for purchases of up to €5,000. When you have received a positive credit decision and confirmed the purchase transaction, you will receive an invoice for your purchase in your email. If you want to pay the bill in smaller parts and with a payment period that suits you better (1-36 months), after receiving the first bill, you should enter into a credit agreement for continuous credit with Norion Bank by logging in to My Pages at my.walley.fi. Upon signing the credit agreement, you will be granted a credit limit that can be used for subsequent purchases in accordance with the credit terms.

When you have a valid credit agreement, you should only pay the minimum amount stated on the invoice you received by the due date, but you can also pay a larger amount if you wish. After that, you will be sent a monthly invoice by e-mail until the credit is fully paid. If you wish, you can always reduce your credit in installments larger than the minimum amount stated on the invoice.

Credit costs and credit example

In the online store campaign conditions apply, according to which the interest on the account credit is 19.2% expressed as a nominal annual interest rate and the monthly payment is €3.80 per month. If the granted credit limit is €1,000 and it has been used in its entirety for purchases made in the online store and the credit is repaid within 36 months, with the applicable campaign terms, the effective annual interest rate is 30.7%, the total amount of credit costs is €433, the total amount to be paid is €1,433 and the number of installments is 36. Legal reminder fees and collection costs, as well as interest for the delayed period, will be charged for late payments.

Processing returns and cancellations

When you return or cancel your purchase within the return or cancellation times in accordance with the instructions given by the merchant, the information about your return is automatically transmitted to Norion Bank. If you are approved to return part of the products you bought, you can deduct the euro amount of the return from the total amount of the invoice you have already received. In the case of paying in installments, the amount equal to your refund will be automatically deducted from the total amount of the credit, which will appear on the next bill you receive .

If it is a refund of an already paid performance, you should inform Walley of your account number for repayment. The easiest way to enter your account number is to log into the Walley application or the my.walley.fi website. You can download the Walley app from the Google Play Store and the Apple App Store for free. In the application, you can also move the due date of your invoice yourself, stop invoicing for the time of refund and pay an open invoice.

Credit decision

Using the payment method requires a credit decision, and for this you will be asked for your personal information. Data is transmitted via a secure SLL/TLS protected connection. Credit provider Norion Bank verifies the correctness of your personal and address information from the population information system and checks your credit information from Bisnode Finland Oy's credit information register. The credit decision you receive is influenced, among other things, by your possible history as a customer of Norion Bank. If you receive a negative credit decision, you can ask the reason for it from Walley's customer service. Please note that a voluntary credit ban or encrypted address information can lead to a negative credit decision. The personal identification number or credit decision information you provide are not stored in the merchant's customer data register.

Data protection information

More information about checking your own data and your other rights, as well as processing personal data and automatic decision-making, is available at: https://www.walley.fi/tietosuojasta .

Credit terms

The issuer of the invoice and credit is Norion Bank AB, Lilla Bommens Torg 11, Box 11914, SE-404 39. More information: https://www.norionbank.fi/tetiata-yrytyksesta/norion-bank-group-fi/tuotemarkt

You can get complete terms and information about Walley Invoice and Account Credit from the following links:

More detailed service description: https://www.walley.fi

General invoicing, account credit and installment terms: https://cdn.walleypay.com/terms/Terms_FI.pdf

Standard European consumer credit information: https://cdn.walleypay.com/terms/SECCI_FI.pdf

OP Calculation u

OP Invoice costs

• An account management fee of €2.95 is charged for using the invoice, which also applies to invoices for installment payments. If you receive several invoices in the same month, you only pay one account management fee.
• When paying in installments, the annual interest is 19.00% *
  * OP Invoice is a continuous loan with an effective annual interest rate of 25.82% for a loan of 1,000 euros, when the loan interest is the reference rate according to Section 12 of the Interest Act + 15% (19.00% 9/23) and the account management fee is 2.95 euros per month. The estimated total cost of the loan is 1382.87 euros. The calculation is made on the assumption that the credit has been withdrawn in full, the interest on the credit as well as the payments and fees remain the same throughout the credit period and the credit is repaid in minimum installments of 27.78 euros every month, in which case the credit period is 36 months. The credit is granted by OP Yrityspankki Oyj, Gebhardinaukio 1, 00510 Helsinki.

How do I use OP Invoice?

When you want to pay with OP Invoice, you can choose it as a payment method at the checkout of the online store. The credit decision comes immediately, and you can decide later whether to pay the amount in full or in instalments.

Good to know about OP Invoice

• To use the payment method, you must be over 20 years old, able to pay, and have a Finnish bank's online service credentials.
• The credit decision is based on an overall assessment of solvency. That's why income and debt service expenses are asked during commissioning and credit information is checked.
• OP Invoice offers 45 days interest-free payment period and the option to pay in installments. An account management fee of €2.95 is added to the invoice, and when paying in installments the annual interest is 19.90%. If you pay the minimum installment of the invoice, it will automatically be transferred to installment payment.
• OP Invoice helps you stay on top of your situation: invoices are sent by e-mail, reminders by text message. There is also in use online service .
• OP Laskku's frequently asked questions can be found from this link .

Processing returns

When you return your purchase according to the instructions given by the merchant, the refund made by the merchant is automatically recorded in your purchase. Returns should be made before the due date of the invoice. In this case, you will receive information about the return by text message and an updated invoice to your email, which you can use to pay for the purchase interest-free by the due date of the invoice. After the purchase is transferred to installment payment, the amount equal to your refund will be deducted from the total amount of the credit.

If you have already paid the invoice before the return, please contact OP Invoice's customer service by email: oplasku@op.fi .

OP Invoice customer service

In matters related to the invoice and payment of the purchase, you can get help from OP Invoice's customer service:

• oplasku@op.fi
• tel. 010 252 5811

Payment service provider

Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.

Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
https://www.paytrail.com/kuluttaja/maksupalveluethods